This is how a meal should be... For Valentines day/ birthday my boyfriend Dave took me to Foxwoods. We dined at Craftsteak house and had an amazing meal and over all great dining experience. The courses flowed together perfectly, the timing was impeccable, the atmosphere amazing, and most importantly the food and the service was the best. The servers were friendly, inviting, personable, professional, and assertive. An all around great experience. However, this is not always the case.
People don't realize that going out to eat is more than just getting a good meal. The dining experience is just that, an experience. The other thing most people don't realize is us servers are well aware of that. Our job is to make your experience fun, relaxing, enjoyable, and comfortable. Servers have the huge responsibility of not only delivering great food on time, but great service. However, some people take advantage. I've learned that there are people out there who actually want to make your life miserable. Being demanding, rude, and actually just mean is the worst thing you can do to a person, so what justifies this? Just because we are getting paid does not mean you can be an asshole. I've often reflected, what is worse... a table that is nice and leaves little or no tip or a table that is rude, demanding, and belittling and leaves a great tip.
The hardest thing I had to learn was not our extensive wine list or complex menu but how to be nice and friendly to people you wouldn't be nice and friendly to in the real world. I just give these people the benefit of the doubt and say to myself they are miserable and are just looking for a free meal and an ego boost. If you are one of these people next time you sit and feel the urge to be mean simply say, check please!
This is very true many people do not realize that having a meal in a restaurant truly is an experience. The experience is one that can change the opinion that you may have on a restaurant. I agree with your post.
ReplyDeleteI didn't get to comment on your blog before but I really love your blog idea. Anyway, the service and experience of a restaurant is very important. Whether it's a food, clothing, or hotel business, those two things matter. You only notice what good restaurants do so well when you experience the same things going wrong in bad restaurants. Its great when theres awesome food but it's even better when the experience is just as good.
ReplyDeleteThat is something i was always interested in finding out. I always go to restaurants and try to do my best to be nice but i never thought there are people who are rude. I've only seen loud people who think they are the only ones in the room. Great example of your dining experience.
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